Shipping Policy

SHIPPING POLICY

Last Updated: August 30, 2026

Thank you for shopping with Patina Archive. We ship vintage, pre-owned, collectible, and often one-of-one clothing and accessories to customers in the United States and, where available, internationally.

This Shipping Policy explains order processing, shipping, tracking, delivery, international shipments, and what happens when a package is delayed, lost, returned, or damaged.

1. ORDER PROCESSING

Orders are processed after payment has been successfully received and approved.

Unless otherwise stated, orders are generally processed within 1–3 business days.

Business days are Monday through Friday and exclude major holidays.

During periods of high order volume, sales, promotional events, holidays, or other unusual circumstances, processing may take longer.

Processing time is separate from carrier transit time.

2. SHIPPING METHODS

Available shipping methods and rates will normally be displayed during checkout.

Shipping options may vary depending on:

Delivery destination
Package weight
Package dimensions
Order value
Carrier availability
Product type
Selected delivery speed

Patina Archive may use carriers including USPS, UPS, FedEx, DHL, or other available shipping providers.

We reserve the right to select an equivalent carrier or service when necessary, provided the selected method offers a reasonably comparable delivery service.

3. SHIPPING RATES

Shipping charges are calculated based on the shipping method, destination, package characteristics, and applicable carrier rates unless otherwise stated.

Any available free-shipping promotions will be subject to the terms of the applicable promotion.

Shipping rates may change without notice as carrier rates change.

4. DELIVERY ESTIMATES

Delivery times displayed during checkout or provided by a shipping carrier are estimates only and are not guaranteed delivery dates.

Estimated delivery times begin after the order has been processed and transferred to the shipping carrier.

Delivery may be affected by circumstances outside Patina Archive's control, including:

Carrier delays
Weather
Natural disasters
Holidays
Customs processing
Transportation disruptions
Labor disruptions
Incorrect addresses
Security inspections
Regional emergencies
High seasonal shipping volume

Patina Archive cannot guarantee a specific delivery date unless that guarantee is expressly provided in writing as part of the purchased shipping service.

5. TRACKING INFORMATION

Where tracking is available, customers will receive tracking information after the order has been shipped.

Tracking information may take time to update after a shipping label has been created.

A shipping notification does not necessarily mean that the carrier has physically scanned or collected the package at that exact time.

Customers are responsible for monitoring tracking information and making appropriate arrangements to receive their packages.

6. SHIPPING ADDRESS

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Please carefully review your:

Name
Street address
Apartment, suite, or unit number
City
State or province
Postal or ZIP code
Country
Contact information

Patina Archive is not responsible for delays, failed deliveries, or losses caused by incorrect or incomplete shipping information supplied by the customer.

7. ADDRESS CHANGES

If you need to change your shipping address after placing an order, contact Patina Archive as soon as possible.

We cannot guarantee that an address can be changed after an order has entered processing or been shipped.

Once a package has been transferred to the carrier, address changes may need to be arranged directly with the carrier and may involve additional fees.

8. RETURNED-TO-SENDER PACKAGES

Packages may be returned to Patina Archive for reasons including:

Incorrect address
Incomplete address
Refused delivery
Failure to collect the package
Multiple unsuccessful delivery attempts
Customs refusal
Unpaid import charges

If a package is returned to us because of circumstances attributable to the customer, the customer may be responsible for the cost of reshipping the order.

Where permitted by law, shipping costs incurred by Patina Archive may be deducted from any applicable refund.

9. LOST PACKAGES

If your package appears to be lost in transit, please contact Patina Archive.

We may assist with contacting the carrier or submitting a carrier claim where appropriate.

A package will not necessarily be considered lost simply because it has not received a tracking update for several days.

Carrier investigations may be required before a package can officially be classified as lost.

Where a shipment is confirmed lost, any refund, replacement, or other remedy will depend on:

The shipping service used
Carrier policies
Available insurance
Shipping protection purchased
The circumstances of the shipment
Applicable law

Because many Patina Archive products are unique or one-of-one, an identical replacement may not be available.

10. PACKAGES MARKED DELIVERED

If tracking shows that a package was delivered but you cannot locate it, we recommend:

Checking around the delivery location
Checking with other members of the household or building
Checking with neighbors where appropriate
Checking with building management or reception
Contacting the shipping carrier

Please contact Patina Archive promptly if you are still unable to locate the shipment.

We may assist with a carrier investigation where appropriate.

A carrier's delivery confirmation may be considered evidence of delivery, subject to applicable law and the circumstances of the shipment.

11. STOLEN PACKAGES

Patina Archive is not automatically responsible for packages stolen after confirmed delivery.

Customers are encouraged to use a secure delivery location and monitor tracking for valuable orders.

Where appropriate, customers may be asked to report suspected package theft to the carrier, building management, shipping protection provider, or local authorities.

Any refund or replacement will depend on the circumstances, available shipping protection, carrier findings, and applicable law.

12. DAMAGED PACKAGES

If your order arrives damaged during shipping, please contact Patina Archive as soon as possible.

Please keep:

The item
Original packaging
Shipping box or mailer
Shipping label
Packing materials

We may request photographs of the item and packaging so that we can evaluate the damage and, where appropriate, submit a carrier claim.

Do not discard damaged packaging until the issue has been resolved.

13. SHIPPING INSURANCE AND PROTECTION

Certain shipping services may include carrier insurance or allow additional shipping protection to be purchased.

Where optional shipping protection is offered during checkout, coverage will be subject to the terms of the applicable protection provider.

Customers purchasing particularly valuable or rare vintage items are encouraged to select an appropriate tracked and insured shipping option where available.

14. SIGNATURE CONFIRMATION

Patina Archive may require signature confirmation for certain orders based on factors such as:

Order value
Product rarity
Delivery destination
Fraud prevention
Payment verification
Carrier requirements

Signature requirements may be applied at our discretion where permitted.

15. INTERNATIONAL SHIPPING

Patina Archive may offer international shipping to selected countries.

International shipping availability will generally be determined at checkout.

International delivery times can vary significantly depending on the destination and customs processing.

International customers are responsible for ensuring that the products they order may legally be imported into their country.

16. CUSTOMS, DUTIES, TAXES, AND IMPORT FEES

International orders may be subject to:

Customs duties
Import taxes
VAT
GST
Brokerage fees
Handling charges
Other government or carrier fees

Unless expressly stated otherwise at checkout, these charges are not included in the product price or shipping chargeand are the responsibility of the customer.

Patina Archive does not control these charges and cannot predict their amount.

Customers should contact their local customs authority for information before ordering if they are concerned about import costs.

17. CUSTOMS DELAYS

International shipments may be inspected or delayed by customs authorities.

Patina Archive has no control over customs processing times and is not responsible for delays caused by customs.

Customers may be required to provide information or pay applicable duties before customs releases a shipment.

Failure to respond to customs authorities may result in the shipment being returned or abandoned.

18. REFUSED INTERNATIONAL SHIPMENTS

If an international customer refuses a shipment or fails to pay applicable customs duties, taxes, or import charges and the package is returned to Patina Archive, any refund may be reduced by:

Original shipping charges
Return shipping charges
Customs charges
Duties charged back to Patina Archive
Carrier fees

Any deduction will be made only where permitted by applicable law.

If the carrier or customs authority abandons or destroys the shipment rather than returning it, a refund may not be available except where required by law.

19. ONE-OF-ONE AND RARE ITEMS

Many Patina Archive products are unique, vintage, rare, or available in quantities of only one.

If a one-of-one product is lost or irreparably damaged during shipping, we may be unable to replace it with an identical item.

In such circumstances, an appropriate refund or other remedy may be provided according to this policy, carrier coverage, and applicable law.

20. COMBINED ORDERS

Where practical, Patina Archive may combine multiple orders into a single shipment.

Combining orders is not guaranteed.

If separate orders are combined, this does not automatically entitle the customer to a refund of previously paid shipping charges unless Patina Archive agrees otherwise.

21. SPLIT SHIPMENTS

Some orders may be shipped in more than one package.

If an order is divided into multiple shipments, customers may receive separate tracking numbers.

Receiving one package does not necessarily mean that the entire order has been delivered.

22. ORDER CANCELLATIONS

If you wish to cancel an order, contact Patina Archive as soon as possible.

Cancellation requests are not guaranteed.

Once an order has been packed, processed, transferred to a carrier, or shipped, it may no longer be possible to cancel it.

If a shipped order is eligible for return, the return will be handled under our Return & Refund Policy.

23. DELIVERY RESTRICTIONS

We reserve the right to decline shipment to certain addresses, countries, regions, freight-forwarding services, or other destinations where:

Carrier service is unavailable
Fraud risk is unusually high
Delivery cannot reasonably be verified
Shipping restrictions apply
Legal or customs restrictions prevent delivery

If we cannot fulfill an order because of a shipping restriction, we will cancel the affected order and refund the appropriate amount.

24. FREIGHT FORWARDERS

Customers who choose to have an order delivered to a freight forwarder, package forwarding service, reshipping company, or similar third party do so at their own risk.

Once delivery to the customer's designated forwarding service has been confirmed, Patina Archive's responsibility for subsequent transportation may be limited to the extent permitted by law.

Damage, loss, or delays occurring after the forwarding company receives the shipment should generally be addressed with that forwarding provider.

25. FRAUD PREVENTION

Certain orders may be held temporarily for payment or identity verification before shipment.

We reserve the right to cancel orders where we reasonably believe that:

Payment information is unauthorized
The transaction may be fraudulent
Shipping information is materially inconsistent
Additional verification cannot be completed

Any appropriate payment will be refunded if an order is canceled.

26. RETURNS

Shipping associated with returns is governed by the Patina Archive Return & Refund Policy.

Unless the return results from an error attributable to Patina Archive or applicable law requires otherwise, customers are generally responsible for return shipping costs.

27. CONSUMER RIGHTS

Nothing in this Shipping Policy limits consumer rights that cannot legally be excluded or waived under applicable law.

Where mandatory consumer protection laws conflict with this policy, those laws will apply.

28. CHANGES TO THIS POLICY

Patina Archive may update this Shipping Policy periodically to reflect changes to our shipping services, carriers, business practices, or legal requirements.

The current version will be published on our website with an updated “Last Updated” date.